Independent Electrical Retailer - the leading trade magazine for the electrical industry
Back Issues » 2008 » December
  • Neff launches Accredited Appliance Retailer Initiative
    Neff introduces an exclusive scheme for independents
    Published:  27 November, 2008

    Encouraged by the success of its MasterPartner initiative for kitchen specialist retailers, Neff is launching a parallel scheme exclusively for independent electrical retailers.

  • trade update...
    Published:  27 November, 2008

    BDC has expanded its delivery service by employing one of the UK's leading carriers, Tuffnells, who specialise in business-to-business deliveries. The partnership with Tuffnells will provide further flexibility for BDC and result in faster delivery times and increased opportunities for next day delivery.

  • Christmas spending with caution
    The impact of the financial crisis on Christmas shopping habits
    Published:  27 November, 2008

    Consumer confidence has fallen to new record lows, according to the latest consumer confidence survey from the market researcher Nielsen and the British Retail Consortium (BRC).

  • Can GotYourPriceCheck service be good for indies?
    The first local SMS price comparison service enters the market
    Published:  27 November, 2008

    GotYourPriceCheck, the UK's first local SMS price comparison service is going to be launched in mid-December in the South East. It offers shoppers a quick and easy way of finding ‘real time' bargains in any location. 

  • in brief...
    Published:  27 November, 2008

    Freesat, which has recently added Five to its platform, launched its largest advertising campaign to date that  will highlight the satellite TV service's subscription-free high-definition (HD) offer and run across national newspapers, supplements, TV listings publications, commuter press and a wide range of digital media.

  • ...appointments
    Published:  27 November, 2008

    Fisher & Paykel Appliances has appointed Richard Bowe to the role of general manager UK & Europe. He has spent the last 24 months successfully growing Fisher & Paykel's presence in the UK. 

  • Run and play for charity
    Published:  27 November, 2008

    EEIBA, the electrical and electronics charity, has secured ten places in the Flora London Marathon 2009 for those wishing to run raising funds for the charity. Now EEIBA wishes to hear from you if you're prepared to persuade your family and friends to sponsor you for this event.

  • A bit of seasonal cheer
    Published:  27 November, 2008

    There is plenty of doom and gloom in the public arena at the moment but when you look at the high street most people are going about their business as usual and looking forward to the approaching Christmas - and everything that it brings.

  • New title for Venus Williams
    Published:  27 November, 2008

    Venus Williams, who has just won the season-ending Sony Ericsson Championships in Doha, added to her collection of titles the Whirlpool 6TH SENSE Player of the Year Award for 2008. 

  • LG launches Compressor Plus
    Bagless vacuum cleaner for more hygenic homes
    Published:  27 November, 2008

    With 20% of the UK population affected by hayfever and 10% suffering from asthma, keeping the level of dust (and dustmites) to a minimum is a high priority for many customers. At the same time the popularity of bagless cleaners continues to grow since they offer such tangible benefits as saving money on bags and the convenience of never running out of them.

  • A touch of glass
    Published:  27 November, 2008

    Fisher & Paykel's new gas-on-glass hobs combine the control of a gas hob with the easy-clean benefits of a ceramic surface.

  • Optoma's mini movies
    Published:  27 November, 2008

    The Optoma Pico is the UK's smallest projector, says the manufacturer. Measuring just 103mm deep, the Pico weighs just 115g and project images up to 1.5m across.

  • 3-in-1 from AEG
    Published:  27 November, 2008

    The Pro Steam condenser dryer from AEG-Electrolux not only dries clothes, but also steams them to cut out the need for ironing and also can be used to refresh stale-smelling clothes.

  • Pure sounds
    Published:  27 November, 2008

    The EVOKE-2S from PURE is its best sounding portable radio yet, says the maker. Evolving from the popular EVOKE-2XT, the new flagship DAB radio incorporates improved mid-range speakers and separate tweeters, driven by PURE Clearsound technology.

  • Back to black
    Published:  27 November, 2008

    Cashing in on the current trend for black kitchen appliances, Morphy Richards has introduced the Latitude Collection which sports a matt black finish with a stainless steel trim.

  • Rock ‘n' Rolly with Sony
    Published:  27 November, 2008

    Having been previewed all over the world, Sony's innovative ‘dancing' Rolly MP3 player has finally come to the UK. Capable of playing music either from its 2GB memory, or wirelessly from audio devices such as mobile phones and PCs, via Bluetooth, the Rolly ‘dances' while it plays music through its 20mm speakers.

  • Freeview+ TV from JVC
    Published:  27 November, 2008

    JVC's latest range of LCD TVs include an integrated 160GB PVR (Personal Video Recorder) and also sport the Freeview+ badge. The built-in hard disk drive enables users of the HD Ready DE9 Series to record two programmes at once and also to playback during recording.

  • Big screen magic with Panasonic
    Published:  27 November, 2008

    Panasonic's new flagship projector shows images in 2.35:1 cinemascope - just like the cinema. Featuring a Lens Memory function, the PT-AE3000 enables users to select different screen ratios, including 16:9 and 2.35:1, simply by pressing a button, with no need for an additional anamorphic lens.

  • Panasonic leads the way for green brands
    Panasonic operates a variety of environmentally sound projects known as its ‘eco ideas'. Libby Plummer went to Japan to find out more about its conceptual Eco House and the PETEC appliance recycling plant.
    Published:  27 November, 2008

    IN October 2007, Panasonic announced its ‘eco ideas' strategy which has a variety of environmentally friendly goals, including the reduction of CO2 emissions at all manufacturing sites. The eco-friendly ideas not only help to sustain the environment, but also serve to improve the competitiveness of the company.

  • Cook, eat and run
    L'atelier des Chefs not only teaches busy people how to cook but also introduces them to the best kitchen appliances. Anna Ryland, went to L'atelier in London to test the concept and its relevance to the electrical industry.
    Published:  27 November, 2008

    London's L'atelier des Chefs, opened in July this year, follows the concept of the Bergerault brothers cookery schools which aim to make cooking accessible and easy. London's L'atelier on Wigmore Street in Marylebone consists of two floors dedicated to cooking, eating and the joys of food. There are two large teaching kitchens and separate dinning areas where the students eat what they've prepared.

  • Life goes on
    Published:  27 November, 2008

    While dealing with the problems posed by the current economic crisis, the electrical industry has to continue with its usual agenda of new product developments and improvements to their energy consumption, and keep defending itself from regulatory constraints. Douglas Herbison, AMDEA's Chief Executive, reassesses the situation.

  • Peace of mind in recession
    Could a credit-crunched electrical market boost demand for retail finance and warranty products at point of sale? Richard Stevenson investigates.
    Published:  27 November, 2008

    The last year of trading has been tough in almost every sector of the electrical industry, predominantly due to the now infamous credit crunch.  This reduced volume clearly means fewer potential customers for a retail credit agreement or add-on warranty sale, but both products have a strong appeal to consumers when the future is uncertain.

  • John Lewis of Bedford
    Michael R. Peters of Bedford has become synonymous with first class consumer service. Anna Ryland spoke to its MD, Paul Mead, to find out how the company has gained and manages to maintain its reputation, which earns it comparisons with its largest corporate competitor.
    Published:  27 November, 2008

    The electrical independent Michael R. Peters has been building its name in Bedford since 1966 when Michael and Mary Peters started their electrical retail business with £1,000. A year later they employed Derek Anderson as a service manager and he is still with the company today. In 1982, Michael Peters took over the neighbouring Tavistock Sound and Vision store.

  • Creating the first impression
    The store is the most important selling tool for an independent retailer - which often determines whether they get or instantly loose the business. Merchandising techniques, which can help independents make the best of their retail environment, are taught at Alphason's retail training courses. Anna Ryland shares the lessons.
    Published:  27 November, 2008

    You only have one chance to make the first impression. However superficial this first impression is, it will either encourage the customer to come into the store and give you an opportunity to sell or it will make them turn on their heel and go somewhere else.

  • Accessorise to survive
    New consumer electronics technologies and products provide the lifeblood of the accessories sector, but what happens when the economy goes into freefall? Stephen Delany looks at how retailers can survive the deepening credit crunch by making accessories a key part of the sale rather than an add-on afterthought.
    Published:  27 November, 2008

    If a week is a long time in politics, then ten years is certainly an age in consumer electronics. It's hard to believe it, but only a decade ago the first MP3 players were just appearing over the horizon (Apple's iPod was still three years away), digital still cameras were a brand new phenomenon, VCRs were still selling in large numbers, and high-definition television for the masses was a distant dream.

  • De'Longhi Portable Heating
    Published:  27 November, 2008

    With unrivalled heating technology, stylish Italian design, new innovations and up to 10 years guarantee, it's no surprise that De'Longhi is the world leader in portable heating. With a UK market share in portable heating of 23.5%, De'Longhi continue to be at the cutting edge of both technology and design, leading the field and fulfilling the heating needs of a wide consumer base.

  • Selling a crease-free finish
    Will the credit crunch force consumers to opt for cheaper irons or stick with top end brands in the search for longer-lasting products and features-driven results? Sarah Selzer reports.
    Published:  27 November, 2008

    The irons market remains fairly static at around £134 million and 5.3 million units, with conventional models taking the bulk of sales, at around £99.7 million and 4.8 million units.

  • Service aids 2009
    Barry Street surveys what's new and what's good in service aids for dealers and technicians.
    Published:  27 November, 2008

    In these tough times people are looking more than ever for good value and service, and independent dealers are best poised to offer both. In all realms from delivery to bench TV repair there are relatively inexpensive devices to facilitate excellent service. I've picked some good ones for review here.

Poll

What is you main concern at present?

  • trade credit availability
  • falling customer demand
  • rise in rent rates
  • burden of laws and regulations
  • competition from internet traders
  • fluctuating exchange rates

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